Oh, the bus-stories...

Not long ago, my friends with two children, Simo and I went to snow sleighing in a street near the forest. I stood at the foot of the hill, making sure that there were no cars coming by, even though it was two days after Christmas and not that much traffic. Suddenly a bus comes towards me and stops. The bus driver starts waving to me, and I move away since I though that it was what he meant. Suddenly my friend comes rushing down on his sleigh and hurries to move his car that apparently stood in the way for the bus driver. The bus driver around a little house there and stops next to us and open the door. Then he yells at us: "Don't you understand that you can't park in the middle of a roundabout?!" We answered that there was no roundabout sign nor bus stop sign so we didn't know there was one. He continues repeating himself and we just say that we're sorry and that we moved the car, so no problem. But he wasn't finished. He continues screaming to us, and so I couldn't help myself and asked why he's so angry? "You didn't get any Christmas gifts this year", I asked. He sort of ignored me and concentrated more on my friend who was a guy. He finally closes the bus door and starts slowly driving away, but at the exact same moment, my friend does a waving gesture to indicate "go away" and that's when all hell brakes lose! The bus driver backs up, opens the door and scream: "Are you chasing me away? ARE YOU CHASING ME AWAY?!" We tell him to leave and he just gets angrier and angrier, and opens the little door by his seat and tries to scare us with going out of his seat and launch at us. Thankfully he was too fat to do so and just looked silly standing there yelling "What? WHAT?!" at us. So I tell him that we can't have bus drivers like him and that I will make a complaint to the bus company about him. That seems to be the clue to make hi continue on his way. So true to my word I write a long complaint explaining all this in details to them. I have never made a complaint before and won't do it until I think it's worth it. They answer that they will go through the complaint and answer in a little while. So two days ago I get this answer, where they tell me that they have spoken to the driver and that he has a completely different story with details that they have to take into consideration, including cars in front and behind his that got frustrated because we had parked there and other peoples complaint about us. They added that this was probably a "special situation" and thought that the driver had reacted in a wise and safe manner to make sure that it didn't go any further. WHAT?! I was shocked by this reply. The truth was that there were no other cars in front of behind him, and except for one passenger, there were no other people than us in the area. So how could the driver have gotten several complaints about us? I told them that I was very disappointed by their arrogant reply and that there were no respect to get from their company. I got another reply from another person there who said she was sorry about that and made a mistake telling me about the meeting with the bus driver. She also said that the problem they are having is that our stories are so far apart. Of course they are. I wouldn't expect anything else I told her that if it would help, I have 5 witnesses to what happened o my side, ad he might have his passanger. If it would help. Then she replied that they would contact me if they needed to. So this is what it's become. Don't bother to tell any company if your concerned about an employee or your own safety. You're only a customer.